Announcement

We just clicked into Shutterfly

We are excited to officially announce that we have clicked into Shutterfly! Shutterfly and Lifetouch are two leading companies that share a common purpose – to share life’s joy through photos.

Lifetouch customers will continue to receive the same great quality and trusted service that we are known for across tens of thousands of schools, churches, preschools and portrait studios. We pride ourselves on the photography, products, and services we provide. It is an honor to photograph children and families, and it’s a responsibility that we take very seriously.

We are excited about the opportunities ahead to invest in our business as we move forward together as a larger, stronger, combined company. We look forward to sharing updates as they happen while continuing to deliver the quality photography you expect from Lifetouch.



Your Questions Answered

Q: Why are Lifetouch and Shutterfly coming together.

A: We are uniquely well suited for one another, similar missions, customers, as well as complementary manufacturing capabilities. Most exciting of all is the future opportunity to bring together Lifetouch photography and Shutterfly’s cloud photo management, product breadth, and product creation capabilities. As our companies come together, we are working to create a new, innovative experience that will allow you to do more with your photos than ever before.



Q: Does this acquisition change what Lifetouch offers?

A: No, Lifetouch will continue to offer the same, trusted photography services and quality we have delivered for over 80 years.



Q: Will Lifetouch change their name to Shutterfly?

A: We will continue to operate as Lifetouch.



Q: Can I purchase Lifetouch photography on shutterfly.com?

A: You will continue to purchase Lifetouch photography on Lifetouch ordering websites.



Q: Can I apply a Shutterfly promotion code to a Lifetouch photography purchase?

A: You cannot use Shutterfly promotions on Lifetouch photography purchases.



Q: Can I apply a Lifetouch promotion code to a Shutterfly purchase?

A: You cannot apply Lifetouch promotions to Shutterfly purchases.



Q: If my school is scheduled for an upcoming picture date, does anything change?

A: No, nothing changes.We look forward to photographing your child!



Q: How do I contact customer service for my Lifetouch order?

A: Lifetouch Contact Form



Q: How do I contact customer service for my Shutterfly order?

A: customerservice@cs.shutterfly.com | 888-225-7159



Q: Will my Shutterfly login work on Lifetouch websites?

A: No, our sites are not integrated. Please continue to use your Lifetouch log in information where applicable.



Privacy Policy

At Lifetouch, we know our customers care about how Lifetouch uses and shares the information we collect about them and the choices they have regarding that use and sharing. We value the trust you place in us, and we are committed to protecting your privacy as we describe in our Privacy Statement.



Q: Did Lifetouch revise its privacy policy?

A: We updated our Privacy Statement effective April 02, 2018 to clarify how we may share your information in the context of corporate mergers, acquisitions or reorganizations. It is important to note that there are no material changes to the policy itself for our practices.



Q: Will Lifetouch share customer information with Shutterfly?

A: Yes, Lifetouch may share customer information with its corporate affiliates, including ShutterflyInc., for use consistent with our Privacy Statement. You will start to receive Shutterfly news and announcements, including special offers and promotions, directly from Shutterfly. You may opt-out of these messages at any time.



Q: Does this include School Data?

A: No, as noted in our Privacy Statement, a separate privacy policy applies to websites, applications and online services that are designed for the use and benefit of the schools and school districts Lifetouch serves and the information we receive from schools and school districts to conduct Picture Day. Further information for parents regarding how Lifetouch National School Studios Inc. uses limited School Data to conduct Picture Day at schools is available here.



Q: Is there another privacy policy for Shutterfly.com?

A: Yes, and when you register for a Shutterfly account or use Shutterfly products or services, your information will be used as described here.



Say HELLO to Shutterfly


Shutterfly helps you make the most out of life’s most memorable moments.

Press Release


Learn more about how we clicked.

Press Release